When it comes to the student learning experience, the small things matter. Amid classes, examinations, rotations and extensive studying, a friendly face and words of encouragement can significantly impact a busy student.
These small interactions and affirmations drive Heather Hanks, program specialist with West Virginia University’s Rural Track in the School of Medicine.
Having lived in the region her entire life and being a graduate of WVU, Hanks does not possess formal training in healthcare; however, her passion for supporting students and her affection for her colleagues serve as vital components in creating a positive program experience. Her ability to build meaningful connections with students is a key factor in the program’s success and its recognition on a national scale.
“I may not have experienced the journey of a medical student, but I possess a profound understanding of the challenges associated with being away from home and navigating life without a crucial support system. This awareness fuels my compassion, allowing me to uplift and encourage students during these demanding years. I strive to be their cheerleader, celebrating their efforts and resilience. My passion for studying and learning continues to inspire me, and now, I find great joy in empowering students to reach their fullest potential,” Hanks expressed.
The Rural Track commenced in 2012, supported by a Health Resources and Services Administration grant, with Hanks serving in her current role since its inception. Under her guidance, the program has grown from three to 31 students and has produced 64 graduates. Hanks is passionate about transforming rural healthcare and takes pride in watching students return to their communities as compassionate doctors.
This program provides enhanced training for medical school students aimed at increasing the number of primary care physicians who enter and remain in practice in rural West Virginia. Students engage in a comprehensive four-year curriculum that addresses the complexities of rural healthcare, equipping them to better serve the communities within West Virginia.
“I am deeply committed to transforming the healthcare landscape of rural West Virginia,” Hanks expressed. “The shortage of healthcare providers in rural areas presents a significant challenge, and it is imperative that our students are inspired to pursue careers in rural primary care. Observing them return to their communities, where they make a tangible difference in the lives of others, fills me with immense pride and joy. Witnessing these communities benefit from exceptional doctors who genuinely care is not merely part of my work; it represents the very heart and soul of what makes this journey worthwhile.”
Hanks identifies graduation as one of the most meaningful times of the year, particularly when she observes the Rural Track students concluding a significant chapter in their lives and commencing the next phase of their medical journey. The knowledge that the program played a role in their educational experience is of utmost importance to her. Upon completing their residencies and additional training, the WVU SOM Rural Track graduates subsequently serve as community preceptors, where current students fulfill required clinical experiences.
A notable aspect of the program includes rural immersion trips for students to better understand rural health issues. Each trip is focused on a particular health-related subject to gain a deeper understanding of the communities where they could eventually practice. One initiative of these trips focuses on tackling food deserts in West Virginia, while the other educates on the diagnosis and treatment of Black Lung or pneumoconiosis, which affects coal miners. During their leisure time on the trips, students explore the culture and recreational activities of West Virginia through a range of experiences, including whitewater rafting and pottery classes.
“These trips hold great significance for our students. While they engage in substantial clinical work during this period, we also endeavor to include engaging activities specific to the recreation of rural Appalachia. I cherish the time with our students because it allows us to connect with them. Students form strong bonds quickly, and these connections often endure well beyond their graduation,” Hanks mentioned.
“Our students continue to communicate and foster their relationships, supporting one another as valuable resources in their professional journeys. It’s fulfilling to witness and be part of that connection,” Hanks mentioned.
Hanks deeply values the relationships formed among students, recognizing that these bonds can provide vital support throughout their careers. She also expresses heartfelt admiration for her colleagues, highlighting how their teamwork and camaraderie motivate her to strive tirelessly for the success and well-being of each student.
“I have great respect for Dr. Dorian Williams, Dr. Treah Haggerty, Holly Maroon and April Vestal. Our team is exceptional, which is one of the most significant aspects of my work. Their leadership, mentorship, and friendship empower me to advocate tirelessly for our students, our program, and our state,” Hanks concluded.
